Peersome is a tech platform for vendors owning self-drive cars to list their vehicles and to get connected to potential customers for their transactions. Peersome does not hold any authority to control the actual transaction happening between the user and the vendor.
All the commercial and transactional terms are agreed upon between the user and the vendor only and Peersome does not hold any right to control the same. The commercial / contractual terms between the user and the vendor include but are not limited to rental fee, rental period, mode of payment, mode of delivery of the cars. Peersome does not have any control or does not determine or advise the users or vendors or involve itself in any way in the offering or acceptance of such commercial/contractual terms between the users and vendors.
Peersome is not responsible for any non-performance or breach of any contract which the users and vendors might have entered into. Peersome is just a platform for people to connect with each other and this does not guarantee that the user will perform a transaction or will conclude a transaction on the website.
Peersome will not mediate or resolve any disputes or disagreements between the vendor and user.
Peersome does not make any representation as to the vehicle specifics such as legal title, credit worthiness, identity, etc. of any of its users.
Peersome does not at any point of time come into or take possession of any of the vehicles or services provided by the vendors during the transaction between user and vendor nor does it at any point of time gain title or have rights or claims over the service offered by the vendor to its users.
At no time shall Peersome hold any right, title or interest over the vehicles nor shall Peersome have any obligations or liabilities in respect to such contract entered into between the user and vendor.
Peersome is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of which vehicle is unavailable.
Peersome is only a platform for a user to find a large range of vehicles to rent from. Peersome is only providing a platform for communication and it is agreed that the contract for renting vehicles or services is strictly between the user and the vendor.
The user is solely responsible for agreeing upon the manner, terms and conditions, insurance policies, etc. set by the vendor that he transacts with. Peersome holds to authority to advise on the same.
For booking on Peersome, the user will have to agree to all the terms and conditions set forth by Peersome. In case the user does not completely agree with the terms and conditions, he should not make a booking. In case of any queries or doubts on the terms, you may contact us and clear them before making a booking.
Peersome is not responsible for the accuracy of information displayed by the vendor on this website. It is the sole responsibility of the user to evaluate the accuracy, completeness, and usefulness of all the information mentioned on the website.
In case of mechanical difficulties in vehicle during the trip, user must coordinate the same with the vendor. If the user is involved in an accident, he must notify the local police and vendor immediately. Any repairs to the vehicle needs to be done post required approval from the vendor only. Peersome does not involve itself in these situations and they should be coordinated with the vendor only.
Your car booking is subject to the terms and conditions laid down by the vendor and the laws of the country or state in which the rental takes place. Peersome does not accept any responsibility for and shall not be liable for any loss, damage, alterations, delays or changes arising from civil strife, industrial disputes including air traffic control disputes, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions, unavoidable technical problems with transport.
Only Peersome users are permitted to book a car on the platform and permitted to drive the vehicle booked. Non-users are not permitted to drive the car. Another Peersome user may drive the vehicle booked by one Peersome user, however, the sole responsibility of the transaction and booking rests with the user who has made the booking on Peersome.
Creating an account on Peersome does not make the person a user on Peersome. To become a Peersome user, necessary identity documents of the member will need to be verified by Peersome. It is the sole discretion of Peersome to mark any member as a Peersome user.
In case a Peersome users license expires or is confiscated for whatsoever reasons, the user is responsible to intimate us by writing to support@peersome.com immediately. The user can no longer book a vehicle on Peersome and will no longer remain a Peersome user.
By applying to be a user on Peersome, each member authorizes Peersome to obtain his/her driving records from the jurisdiction in which the applicant is licensed. Because driving a vehicle listed on Peersome requires maintaining a good driving record, Peersome may periodically check User’s driving records and reserves the right, at its sole discretion, to suspend or terminate the any user from booking a car on Peersome, who do not meet Peersome’s driving eligibility requirements. User agrees to promptly report any suspension or revocation of his/her driver’s license, or any tickets/citations/conviction related to any moving violation including but not limited to driving under the influence of drugs or alcohol, driving while intoxicated, reckless driving, exceeding the speed limit, or sending an SMS while driving.
Users are responsible for maintaining their latest updated account information on the website.
Any races or competitions
For towing, pushing, or propelling any trailer or any other vehicle
For operating as a taxi service or for any business related purpose
By any person under the influence of alcohol, drugs or medicines under the affect of which driving is not recommended
Any criminal or illegal activities
Any user who has been blacklisted or has provided wrong information of their account
Driving outside India or any prohibited areas in India
Disobeying any of the traffic rules set down by applicable law
Transporting objects which could damage the vehicle in any possible manner
Transporting flammable, poisonous, hazardous substances in prohibited amounts
Travelling with more passengers than the number of seat belts in the car
Any other situations which might not have been mentioned above. Sole discretion rests with Peersome to deem any act as a violation of terms and conditions and to terminate or suspend any user from Peersome.
All bookings need to be made in advance on the website. If you wish to modify or cancel your booking, please refer to the rules mentioned in the Fee Policy.
The pick up of vehicle and return needs to be coordinated with the vendor and Peersome holds not responsibility in case of delays, cancellations, damages, hygiene of the vehicle.
In case of delay in return of the vehicle by the user or extension of booking required, the details mentioned in Peersome’s fee policy will be followed.
In the case of damages caused to the vehicle, the user needs to intimate the vendor at the earliest and the penalty to be paid for damages rests at the sole discretion of the vendor and necessary amount needs to be compensated by the user. Peersome does not accept any responsibility to resolve disagreements on compensation amount and the user is solely responsible to negotiate with the vendor on the same.
Throughout the duration of the trip, the user is entirely responsible for the vehicle. Appropriate security measures must be taken by the user to ensure safety of the vehicle. Peersome does not accept any responsibility for ensuring safety of the vehicle.
You are responsible for your belongings being kept in the vehicle during your trip. In case of any missing belongings, Peersome does not accept responsibility to recover the same. However, Peersome will try to assist you as far as possible in helping you recover your belongings.
During the trip, the users are responsible for maintaining the cleanliness and hygiene of the vehicle. The user also has to ensure the maintenance of the vehicle and driving safety.
User is responsible to promptly intimate the vendor on any strange noises, foul smells, or driving feel from the vehicle. Failure of reporting irregularities can result in suspension or termination of the user from the website.
Tobacco is prohibited in the vehicle. Smoking, drinking, chewing is not permitted. Burning any substance in the car is not permitted. Penalty will be levied upon doing so as per the Fee Policy.
Pets are not allowed in the vehicles.
All breakdowns or incidents involving the car booked through Peersome will have to be reported to the vendor and police immediately by the user.
In the case of accidents, a police report will have to be filed by the user regardless of the liability or fault. Users shall ensure the report contains accurate, complete information of the incident. Any loss to the vendor due to misinformation on the report will have to be compensated by the user. Peersome does not accept any responsibility in negotiations or settling disputes or disagreements in this matter.
Users must provide to the vendor any other claims adjustment service with the findings of any report or any notice relating to a claim or a lawsuit against the vendor regarding any incident involving the car booked through Peersome. Users agree to cooperate fully with the vendor and Peersome in the investigation and defense of any such claim or lawsuit. User’s account will be suspended until the investigation has been concluded.
The User shall be responsible for the costs related to the repair, recovery, and loss of use of any car booked through Peersome resulting from any of the foregoing, up to the current Damage Fee as set forth in the Fee Policy / Rate Schedule (if such costs are determined to be the fault of the User or fault is not established to any other person or entity, or where any cost is not paid / reimbursed by the insurer of vehicle or the insurer of the other vehicle involved in the accident). Please note that a user may be responsible for all applicable damages and costs arising from the user's failure to comply with the terms of the agreement.
The user is entirely responsible for any damages that may result due to improper usage of the vehicle and will have to compensate the vendor accordingly. Peersome holds no responsibility in negotiating or mediating with the user or vendor. The sole discretion of deciding the compensation lies with the vendor.
The user is responsible for any traffic violations during the trip. The user is responsible for payment of any tolls or any fines during the trip. All such violations need to be reported to the vendor promptly and compensated for. In case of the vendor learning of such a violation of rules and unpaid fines, the vendor will intimate the user and the user is responsible to pay the necessary fines promptly. Peersome does not hold responsibility to mediate this between the user and vendor and this has to be settled between both the parties independently.
The insurance policy of the vendors is adopted for all the vehicles booked through Peersome and the same needs to be abided by. If the losses exceed the coverage, the same will have to be compensated to the vendor by the user promptly. The claims/liabilities in case of damages lie at the sole discretion of the vendors and the same needs to be agreed to by the user.
Peersome is not responsible for any damage to third party property or loss or theft, regardless of user’s fault or negligence.